Privacy Policy

1. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked with you (“Personal Information”). The types of Personal Information we collect depend on how you interact with us.

1.1 Information you provide directly

When you request a quote, ask for information, or apply for coverage, we may collect:

• Contact details (name, mailing address, email address, phone number)
• Demographic information (date of birth, age, gender)
• Location details (ZIP code, city, state)
• Insurance-related information (coverage amount requested, budget, beneficiary details)
• Health and lifestyle information that may be relevant for underwriting (height, weight, tobacco use, medical conditions, prescriptions, doctor visits, hospitalization history, etc.)
• Financial information related to coverage (income range, existing policies, payment preferences)
• Any other information you choose to share in free-text fields, chats, or during calls with our agents

1.2 Information collected automatically

When you visit our websites or use our online tools, we may automatically collect:

• Device and browser information (IP address, browser type, operating system, device identifiers)
• Usage data (pages viewed, referring/exit pages, time on site, clicks, scrolls, and other interactions)
• Approximate location based on IP address (city, state, country)
• Technical data necessary to deliver content, prevent fraud, and ensure site security

This information may be collected via cookies, pixels, scripts, and similar technologies described below.

1.3 Information from third parties

We may receive information about you from:

• Insurance carriers, general agencies, and other partners involved in quoting or underwriting
• Lead vendors or marketing partners who have obtained your consent to share your information
• Analytics and advertising partners who help us understand website performance and campaign effectiveness

2. How We Use Your Information

We use Personal Information for purposes including:

• Providing quotes, product recommendations, and insurance options tailored to your needs
• Preparing and submitting applications to insurance carriers at your request
• Answering your questions and providing customer support
• Scheduling and conducting calls, video meetings, and follow-up communications
• Improving our websites, tools, and user experience
• Analyzing performance of our marketing campaigns and optimizing advertising
• Maintaining the security and integrity of our systems and preventing fraud or abuse
• Complying with legal, regulatory, and contractual obligations
• Sending you informational and marketing messages where permitted by law and your preferences

We may aggregate or de-identify information so that it is no longer reasonably associated with an identified or identifiable individual. We may use and share such aggregated or de-identified information for any lawful purpose.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to make our sites work properly, understand how they are used, improve performance, and support advertising and analytics.

These technologies may include:

• Strictly necessary cookies – required for core site functionality, security, and form submissions.
• Analytics cookies – help us understand traffic patterns and user behavior so we can improve the site.
• Advertising / remarketing pixels – used to measure marketing performance and show relevant ads.

In many browsers, you can choose to block or delete cookies through your settings. Doing so may affect how certain features of our websites function.

4. SMS, Calls & Telemarketing Disclosures

By providing your phone number to us (including mobile numbers), you may consent to receive autodialed or prerecorded calls and text messages from us, our agents, or our service providers, regarding insurance quotes, application updates, appointment reminders, and related offers.

Message and data rates may apply. The frequency of messages may vary. You can opt out of text messages at any time by replying STOP to a message. You can request help by replying HELP.

SMS consent is not shared with third parties or affiliates for marketing purposes. Mobile phone numbers and SMS consent information will not be sold, rented, or shared with third parties for promotional or marketing purposes.

We may record or monitor calls for quality assurance, training, and compliance purposes where permitted by law.

5. How We Share Your Information

We do not sell your Personal Information to anyone. We may share your information with:

• Insurance carriers and related partners – to obtain quotes, process applications, and service your policies.
• Licensed agents and agencies working with us – to help you compare options and complete enrollment.
• Service providers – companies that perform services on our behalf, such as hosting, analytics, call/SMS platforms, email sending, security, and customer support.
• Marketing and analytics partners – to measure and improve our campaigns, where permitted by law.
• Legal, regulatory, or law enforcement entities – when required by law, subpoena, court order, or to protect our rights, property, or the safety of others.
• Business transfers – in connection with a merger, acquisition, sale of assets, or similar corporate event.

We require our service providers and partners to use Personal Information only for the purposes we specify and to protect it in accordance with applicable laws and reasonable safeguards.

Mobile Information Statement: We do not share, sell, rent, or disclose mobile phone numbers or SMS consent information to third parties or affiliates for marketing or promotional purposes. Mobile information is used solely for the purposes described in this Privacy Policy.

6. Data Security

We use reasonable physical, technical, and administrative safeguards designed to protect Personal Information against loss, misuse, unauthorized access, disclosure, alteration, and destruction.

No method of transmission over the internet or method of electronic storage is 100% secure. While we work to protect your information, we cannot guarantee absolute security. You are responsible for using strong passwords and keeping any account credentials confidential.

7. Data Retention

We retain Personal Information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to provide quotes and services, comply with our legal and regulatory obligations, resolve disputes, and enforce our agreements.

Retention periods may vary depending on the type of data, applicable insurance and financial regulations, and any contractual requirements with carriers and partners.

8. Your Choices & Rights

You may have certain choices and rights regarding your Personal Information, including:

• Updating or correcting information you have provided to us
• Opting out of marketing emails by using the “unsubscribe” link in those messages
• Opting out of SMS/text marketing by replying STOP to a message
• Requesting that we limit certain uses of your information, as allowed by law

Depending on your state of residence (for example, if you are a California resident), you may have additional privacy rights under state law. To exercise these rights, or to submit a privacy request, please contact us using the details in the How to Contact Us section below.

9. Third-Party Links & Services

Our websites may contain links to third-party websites, content, or services that we do not control. This Privacy Policy does not apply to those third parties. We are not responsible for the privacy practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children’s Privacy

Our websites and services are intended for adults and are not directed to children under 13 years of age. We do not knowingly collect Personal Information from children under 13. If we become aware that we have collected Personal Information from a child under 13, we will take steps to delete it as required by law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, provide additional notice.

Your continued use of our websites or services after any changes means that you accept the updated Privacy Policy.

12. How to Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise your privacy rights, you can contact us at:

Email: privacy@opencareseniors.com
Support: support@opencareseniors.com
Phone: 888-644-7770
Mailing address:
Daniel Dragan (DBA OpenCareSeniors.com)
4755 Tamiami Trl N, Ste 40
Naples, FL 34103

This Privacy Policy is provided for general informational purposes and does not constitute legal or financial advice.